In this brief clip, Dr. Beth Careyva of Lehigh Valley Health Network shares how engaging with patients through a welcome video prior to their first visit can help build relationships and meet needs.
Their patient-partnership model helps address patient needs quickly, help to remove barriers, and become a great foundation for building relationships.
If you missed the full interview, you can catch it here: https://youtu.be/dMoVwE2ZGW4
Learn more about Lehigh Valley Health Network: https://www.lvhn.org
