Dr. Shannon Connor Phillips, Chief Health Officer at Joyous joined us to talk about how the organization leverages AI to connect those doing the work to leadership reduce burden while restoring joy.
She says that Joyous uses a psychologically safe approach that is action-oriented to create a culture of curiosity about specific things that aren’t working. By seeking information from that perspective, they can learn about the lived experience of those doing the work.
Check out the full interview to hear more: https://youtu.be/wELO0GitgMk
Learn more about Joyous: https://www.joyoushq.com
Connect with Dr. Shannon Connor Phillips: https://www.linkedin.com/in/shannon-connor-phillips-md-mph-6b47753b/
Topical time codes:
00:37 – About Joyous
4:04 – Leveraging technology at scale
7:00 – A psychologically safe approach
9:55 – Setting things up for success/preparing the team
14:10 – Interpreting the data
16:31 – Recognizing the importance of cultural transformation
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
