Matt McBride, CEO of Mend, has been working on creating great hybrid care for years – six years prior to the pandemic that forced everyone to consider how Telehealth and telemedicine fit into today’s healthcare landscape.
From its founding in 2014, Mend has been built for hybrid care. They support providers with patient engagement, handling everything from billing to offering Telehealth solutions on a secure and comprehensive platform to providing technical support to patients.
In this interview, Matt shares why creating a hybrid care solution was so important, how Mend is expanding access to care, and we have a compelling conversation about many aspects and considerations of asynchronous care.
Don’t miss this awesome interview with Matt McBride!
You can also listen to the interview here:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Learn more about Mend: https://mend.com
Connect with Matt: https://www.linkedin.com/in/matthewmcbride/
Topical time codes:
00:00 – video begins
1:04 – About Mend
4:00 – Differentiators – secure, hybrid care
6:31 – Serving those underserved & working within boundaries of reimbursement
8:45 – Asynchronous care
10:14 – Details of asynchronous care visit process
13:12 – Billing for asynchronous care
17:51 – Replicating in-person visits in digital environment
22:02 – Expanding access to care & reducing burnout
25:15 – Connecting with the mission
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.
