After realizing there was a big gap in compassion in healthcare, Pantea Vahidi merged her background as an engineer and hospice nurse to reverse-engineer compassion.
It lead her to found The Compassion Clinic, through which Pantea teaches people a replicable framework for a compassion mindset.
Pantea says compassion is empathy plus action, and says there are 3 tools of compassion: respond, relieve, or resolve.
To hear more about Pantea’s work and framework, check out the full interview.
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Connect with Pantea: https://www.linkedin.com/in/panteavahidi/
Learn more about the Compassion Clinic: https://www.linkedin.com/company/compassion-clinic/
Topical time codes:
00:41 – What is compassion
2:34 – Compassion as healing
3:16 – Compassion framework
5:54 – Lack of compassion in healthcare
9:56 – Is compassion contagious
11:37 – Reverse-engineering compassion
14:51 – Responding with compassion
21:31 – Words matter: how you speak to people
25:52 – Considering context
28:13 – Empowering people to make a difference
__________________________
Thanks to the following organization for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
