Hello Alpha CEO, Gloria Lau, founded her company after struggling to find proper care on her own healthcare journey. She noticed there was a gap in accessible, affordable primary care for women, so she created Hello Alpha, a virtual  primary care company designed with the needs of women in mind.  

The company recruits and  employs their own primary care providers, and puts them through their “Alpha Academy, where providers train on conditions specific to women as well as emotional and clinical areas of  care.

Gloria says the care is all asynchronous, allowing for greater accessibility and affordability. They’re also integrated with labs and  pharmacies, and less than 1% of patients need referrals to a brick and mortar facility for care.

To learn more about how Hello Alpha is helping women get care, check out the full interview.

Learn more about Hello Alpha: https://www.helloalpha.com 

Connect  with Gloria: https://www.linkedin.com/in/gloriatlau/ 

You can also listen to the interview in podcast form:

Apple podcast link: 

https://podcasts.apple.com/us/podcast/speaking-of/id1549592446  

I Heart podcast link:

https://www.iheart.com/podcast/269-speaking-of-76708275/#  

Spotify podcast link:

https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg

Topical time codes:

00:38 – Personal experience getting care

2:20 – Employing/recruiting their own PCPs

4:29 – Breaking the barrier, taking women seriously/whole person care

6:00 – Cash and membership model

7:07  – Asynchronous visits

9:35 – Learning from the process 

10:56 – Access to care

12:18 – Extracting data and building trust

14:59 – Building trust with patients

17:05 – Insurance companies

17:58 – How a patient knows if  asynchronous  care is  for them

 

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Thanks to the following organization for supporting the Making Healthcare Work for You mission.

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

Visit https://www.informed.llc to learn more.