Hello Alpha CEO, Gloria Lau, founded her company after struggling to find proper care on her own healthcare journey. She noticed there was a gap in accessible, affordable primary care for women, so she created Hello Alpha, a virtual primary care company designed with the needs of women in mind.
The company recruits and employs their own primary care providers, and puts them through their “Alpha Academy, where providers train on conditions specific to women as well as emotional and clinical areas of care.
Gloria says the care is all asynchronous, allowing for greater accessibility and affordability. They’re also integrated with labs and pharmacies, and less than 1% of patients need referrals to a brick and mortar facility for care.
To learn more about how Hello Alpha is helping women get care, check out the full interview.
Learn more about Hello Alpha: https://www.helloalpha.com
Connect with Gloria: https://www.linkedin.com/in/gloriatlau/
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Topical time codes:
00:38 – Personal experience getting care
2:20 – Employing/recruiting their own PCPs
4:29 – Breaking the barrier, taking women seriously/whole person care
6:00 – Cash and membership model
7:07 – Asynchronous visits
9:35 – Learning from the process
10:56 – Access to care
12:18 – Extracting data and building trust
14:59 – Building trust with patients
17:05 – Insurance companies
17:58 – How a patient knows if asynchronous care is for them
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Thanks to the following organization for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.