Tom Dahlborg has worked in healthcare for more than 40 years, and says he has seen the power that compassion, empathy, and love have to positively transform care.
As the President and CEO of Dahlborg HealthCARING Leadership Group, he’s teaching leaders how to use love and compassion alongside science and evidence.
In this interview we talked to Tom about how compassion and love became such an important part of his mission, about relationship-centered care, values-centered care, and how to avoid making processes meant to improve healthcare from becoming just another box to check.
Connect with Tom: https://www.linkedin.com/in/thomasdahlborg/
Learn more about : https://dahlborghlg.com
Topical time codes:
00:49 – Where Tom’s passion for compassion originated
4:34 – How the provider benefits by providing compassionate care
7:11 – Why love and compassion aren’t present in healthcare
10:12 – Relationship-centered care has become transactional
13:56 – Was there ever humanity in healthcare?
18:37 – Values-based care
22:26 – Most important thing needed for change
You can also listen to the full interview here:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
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Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
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UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.
