Dr. Peter Pronovost, Chief Quality and Clinical Transformation Officer, University Hospitals, is living and leading with love – and working to ensure all 35,000 University Hospitals employees feel inspired and empowered to live the mission, reaching the highest levels of patient safety, quality, and to do zero-harm.
Peter is a world-renowned expert on patient safety, reducing infections in the use of central lines, and he uses checklists and processes to ensure patient safety.
Now he’s found a way to operationalize love, which he says uplifts and connects us all, and it’s leading to incredible results, like reducing surgical length of stay from 6.8 days to 1.8 days, and reducing annual medicare expenditures over 3 years by 33%!
Check out the full interview to hear the full conversation.
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Learn more about Peter: https://www.uhhospitals.org/about-uh/leadership/uh-system-leadership/peter-pronovost
Learn more about University Hospitals: https://www.uhhospitals.org
Topical time codes:
1:00 – Focusing on love and quality leads to results
3:58 – Reducing infections & living and leading w/ love
7:22 – Do zero harm
10:08 – Helping people see what’s inside of them
12:25 – Love, sense of awe, resolving separations
18:58 – Love buoys you
20:31 – Results
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Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
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