In our One Question segment, Dr. Gene Scioscia, Chief Patient Experience Officer at AHN, and Barb Bobula, VP of Patient Experience at AHN, talk about how adding love, compassion, and empathy into their organization have not only helped transform the culture, but also lead to increased efficiency and ROI.
Check out the video to hear this brief conversation.
If you missed the full interview with Gene and Barb, you can catch it here:
Learn more about AHN: https://www.ahn.org
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Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
