In this interview, Compassion Clinic Founder, Pantea Vahidi shares her model for responding with compassion – specifically in healthcare, though it’s applicable to pretty much any situation. It is designed to give people options and there are three inter-connected tools: respond, relieve, and resolve.
Listen to the full interview to hear Pantea share patient stories and hear how her model works in action.
If you missed our first interview with Pantea, you can catch it here:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Connect with Pantea: https://www.linkedin.com/in/panteavahidi/
Learn more about the Compassion Clinic: https://www.linkedin.com/company/compassion-clinic/
Topical time codes:
00:45 – Three ways to show compassion
4:33 – Parts of compassion
6:33 – Relieve (physical, mental, emotional)
10:10 – Worry
12:53 – Barriers to help
13:30 – Burnout and helplessness lead to suffering
17:00 – Options for different situations (solve for, solve with, teach them to do it)
19:43 – Different levels of support for different parts of care journey
21:18 – Compassion is an emotional cane
31:19 – Compassion Clinic app
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Thanks to the following organization for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.