Category: Making Healthcare Work For You

Dr. Dalila Lewis has been blazing a trail of positivity, change, and hope since joining the MUSC Shawn Jenkins Children’s Hospital as Division Chief of Pediatric Neurology.

When she took the lead at MUSC in August 2020, patients were facing 8-9 month long waits to see a provider, often meeting a new doctor at each appointment due to the medical team’s high-turnover and lack of staff.

In well under a year, she has made tremendous strides for her patients and her team. Thanks to her hands-on leadership style, her willingness to challenge the status quo, and strong support from the hospital’s administrative leadership, patients are now able to get appointments within a few weeks, they’re able to see the same doctors at their visits, and her team has expanded, reducing burnout and turn over.

Check out the Speaking Of, Making Healthcare Work for You interview with Dr. Lewis to hear the details about her philosophy to patient care – which includes a lot of listening, empathy, and hope – her leadership style, and her personal experience of being the mom of patient (her daughter was a preemie).

From high-turnover, to being understaffed, and long waits for patients to get appointments, Dr. Dalila Lewis faced tremendous challenges when she joined the MUSC Shawn Jenkins Children’s Hospital as the Division Chief of Pediatric Neurology.

But, thanks to an innovative, collaborative, and get-your-hands-dirty leadership approach, combined with an open-minded and supportive administrative team at the hospital, she was able to make incredible changes very quickly. Since joining MUSC, her team has expanded, drastically shortened wait times, help reduce burnout of those on her team, and continues to provide incredible care.